EzCharge: Revolutionizing Hospitality Operations
EzCharge by Human Touch S.R.L. is a cutting-edge solution designed to transform operations within the hospitality and F&B sectors.
Comprising two core components—an advanced Application and the Web Payment Integration (WPI)—EzCharge can operate effectively with each part independently, but its full potential is realized when both work in synergy.
The Application streamlines essential operations, from guest check-ins to order management, enhancing efficiency and user experience.
The WPI ensures secure, flexible payment processing, offering a variety of payment methods and seamless compliance with regulatory standards
Together, they create a seamless digital ecosystem, allowing businesses to optimize their operations, improve guest satisfaction, and drive revenue growth.
The Application
The EzCharge Application is designed to enhance efficiency across hotel and F&B operations.
By digitizing tasks like check-in, check-out, order management, and payment processing, it significantly reduces waiting times and manual errors.
The Application enables staff to manage operations directly from a mobile device, offering greater mobility and flexibility, which translates into smoother service delivery and a better guest experience.
Integrated with industry-standard systems, it ensures compatibility with existing property management software, making the transition seamless.
This leads to improved staff productivity, reduced operational costs, and an overall enhancement of the guest experience, ensuring satisfaction from arrival to departure.
Check-In
Digital registration and check-in process, reducing queues and enhancing guest convenience.
Check-Out
Streamlined check-out process with mobile capabilities for faster departures.Professionally fashion prospective technologies for business content.
Pre-Check-In
Allows guests to complete registration before arrival, minimizing waiting time at the front desk.
Room Management
Efficient handling of room assignments and status updates.
Order Management
Mobile order-taking and table-side service for restaurants, improving service speed and accuracy.
Pay at Table
Enables guests to review and settle their bills directly from the table, enhancing convenience.
Guest Data Management
Easy collection and secure handling of guest information, ensuring compliance with data privacy regulations.
NFC Key Generation
Creation of NFC-enabled room keys for secure and contactless room access.
WPI
The Web Payment Integration (WPI) module of EzCharge brings a new level of flexibility and security to payment processes.
It supports a wide range of payment methods, including credit cards, contactless payments, and even cryptocurrencies, offering a modern and convenient solution for guests.
The WPI is PSD2 compliant, ensuring that all transactions meet stringent security standards, protecting both the business and its customers.
By automating payment reconciliation and reducing the need for manual input, it minimizes errors and the risk of fraud, streamlining financial management for hotels and restaurants.
This ensures a faster, smoother payment experience, contributing to increased customer satisfaction and loyalty.
Payment Gateway Integration
Supports a wide range of payment methods including credit cards, cryptocurrencies, and digital wallets.
PayByLink
A feature allowing guests to pay remotely, ensuring compliance with PSD2 and offering flexibility for online payments.
Automatic Reconciliation
Automates the reconciliation of payments, reducing manual processes and improving financial accuracy.
Crypto Payment Support Room Management
Accepts cryptocurrencies, appealing to a new segment of tech-savvy travelers.
Multi-Currency Handling
Supports transactions in various currencies, making it ideal for international guests.
Secure Transactions
Ensures end-to-end encryption and compliance with industry standards, providing peace of mind for both guests and operators.
Payment Posting
Integrates with property management systems to automatically post payments, streamlining financial operations.