Innovating Hospitality, Elevating Experiences
Human Touch S.R.L. specializes in innovative digital solutions for the hospitality industry. Our all-in-one platform streamlines operations, enhances guest experiences, and integrates seamlessly with existing systems.
Driven by a passion for excellence, we transform challenges into opportunities, offering cutting-edge services like mobile check-ins, digital payments, and secure data management, tailored to meet the needs of modern hotels and restaurants.
EzCharge: Simplifying Hospitality Operations
EzCharge by Human Touch S.R.L. is an innovative solution designed to streamline operations in the hospitality and F&B sectors. It consists of two core components that can work independently or together for maximum efficiency: the Application and the Web Payment Integration (WPI).
Application
The Application enhances operational efficiency by digitalizing tasks like check-in, check-out, and order management.
It allows hotel and restaurant staff to perform these actions directly from mobile devices, minimizing waiting times and manual errors.
This mobility means that staff can assist guests anywhere on the property, providing a seamless and flexible service.
Key features include NFC key generation, guest data management, and the ability to process payments right at the table, ensuring a smoother, more satisfying guest experience.
WPI
On the other hand, the WPI focuses on providing a secure, versatile payment solution. It supports a variety of payment methods, from traditional credit cards to modern options like contactless payments and cryptocurrencies.
Fully compliant with PSD2 regulations, the WPI ensures that all transactions are secure and automated, reducing the risk of errors and fraud.
Its ability to integrate with existing property management systems means that payments are reconciled automatically, simplifying the financial side of hospitality management.
Empowering Innovation Through Strategic Partnerships
At Human Touch S.R.L., we collaborate with industry leaders to deliver seamless, integrated solutions. Our partnerships enable us to combine expertise and innovative technologies, ensuring reliable and scalable services for our clients. Together, we create a digital ecosystem that enhances operational efficiency and elevates the guest experience.
Frequently Asked Questions: Your Queries, Answered
Have questions about our solutions or services? Our FAQ section provides quick answers to common inquiries about EzCharge, integrations, payment options, and more. Explore this section for a better understanding of how we can support your hospitality business with innovative, efficient solutions tailored to your needs.